Return Policy
- We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
- Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
- Products that are on sale or discounted, or purchased with a coupon or gift voucher are not eligible for returns, refund or exchange. Please go through the size chart carefully for on-sale products.
- If you have received the damaged product or a wrong product, please send it back to us with your order number. After sending the product back to us, & delivered to us we shall send you a fresh piece.
- There are some items that are Made to order which are not eligible for returns. The return and exchange policy for such product is clearly mentioned on the product page.
- No exchange or return for Sarees, Accessories, Home Decor & Jewellery categories.
- Rama's kurti does not provide any returns or refunds on products once sold and delivered. We do offer a size exchange option for purchased items. You may refer to the same under ‘Exchange & Cancelation Policy’ on our website.
- In case of a refund for a defective/damaged product gateway charges of 3% and 2% will be deducted for Prepaid and COD orders respectively.